Sales Policies and Information

SATISFACTION GUARANTEE
We guarantee your satisfaction or your money back. If you are not totally satisfied with your CD-ROM training purchase, you may return your order within 30 days for a complete refund, less shipping costs. This policy requires that more than 50% of your original order is returned unopened and in their original shrinkwrap. MUL purchases can be returned if only the first volume in each training series has been opened. Simply contact us at support@computertrainingstore.com or call 1-843-278-8051 and obtain a Return Merchandise Authorization (RMA) number to be written on the return package to ensure proper processing. If you experience any problems with the operation of our CD-ROMs, please visit the tech support page of this web site or call our toll-free number for technical assistance. If we determine that your product is defective, we will promptly replace the product at no additional charge.

METHODS OF PAYMENT
Our payment system accepts Visa, MasterCard, American Express, Discover, eCheck, and Pay Pal. If you need to pay with a purchase order, please contact us directly at 1-843-278-8051 so that we can assist you with your order. Our fax number is 1-843-278-8051.

SHIPPING
Place your order by 2:00 p.m. EST (Monday-Thursday) or by 11:00 a.m. EST (Friday) and receive your package within 3 business days via USPS Priority Mail. A minimum flat rate of $7.95 for shipping and handling will be added to each order. Express Mail and FedEx Express options are also available. Please call or email for details. Customers outside the continental United States please call or email for available shipping methods and cost.

PRIVACY POLICY
We value your right to privacy. When you order products from Studio eWorks, your personal information is kept in strict confidence. We do not sell or provide your personal data to any other company for marketing, research, or unsolicited calls without prior permission.